Publications

Annual Reports

Financial

• Annual Report 2016/17
• Annual Report 2015/16
• Annual Report 2014/15
• Annual Report 2013/14
• Annual Report 2012/13 (PDF Download / Word Download)
• Annual Report 2011/12 (PDF Download / Word Download)*

Sustainability

• Sustainability Report 2014 - 15 (PDF Download)
• Sustainability Report 2015 - 16 (PDF Download)

Strategic Documents

• AC Safety and Security Document (PDF Download)
• Brand Protection Guide (PDF Download / Word Download)
• Customer Feedback Policy (PDF Download)
• GOLDOC Strategic Plan 2016 to 2018 (Word Download)
• Register of Brand Authorities (PDF Download)
• The Brand Story (PDF Download / Word Download)
• The Food Experience (PDF Download)
• Transport Operations Plan
• Transport Strategic Plan (2014) (PDF Download)
• Whistleblower policy (PDF Download / Word Download)

Customer Feedback Documents

• Customer Feedback Guidelines (Word Download)
• Customer Feedback Policy (Word Download)
• Customer Feedback Procedure - Contact Centre (Word Download)

* This publication was produced prior to the current government.